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Terms of ServicePrivacy Policy

Privacy Policy

Version v1.1Effective 2026-10-12Last updated 2026-10-11

[This text is a draft and has not been reviewed by legal counsel. Please replace it with the approved version before publishing externally. You can edit it directly in the "Legal Text" section of the backend.]

I. What Information We Collect

1. **Registration Information**: Username, email, password (stored encrypted; we cannot see the plaintext), and

phone number (optional).

2. **Learning Information**: Your practice records, accuracy rates, study hours, check-in records, mistake notebooks,

knowledge mastery levels, etc., used to generate learning reports and personalized recommendations.

3. **Application and Academic Information**: Your school grades, standardized test scores, extracurricular activities,

essay content, target universities, etc., which you voluntarily provide, used for admission probability estimation and university selection advice.

4. **Technical Information**: IP address, browser and device model, access time, and page paths,

used to ensure account security and troubleshoot issues.

5. **Email Subscriptions and Assessment Reports**: The email address you provide when subscribing to news or claiming an admissions assessment report; the GPA,

standardized test and language proficiency scores you enter during the assessment, along with the generated recommended universities, and the source of your visit to our site (promotional link parameters or referring website).

This information is used to send reports and university admissions news emails, as well as to track promotional effectiveness. Assessment reports are retained until one year after the end of the corresponding admissions cycle

(the specific date is shown on the report page) and are automatically deleted upon expiration; you can delete the report at any time from the report page. Every email includes an unsubscribe link,

and no further emails will be sent after you unsubscribe.

II. How We Use This Information

1. To provide and improve the platform's learning, test preparation, and application planning services;

2. To generate your learning reports, mastery analysis, and university matching results;

3. To ensure account and platform security, and to identify abnormal logins and abusive behavior;

4. To send you service-related notifications with your consent.

III. AI Processing Notice

1. To enable features such as AI explanations, essay grading, and Q&A, the questions, essays, and other content you submit will be sent to

third-party large language model providers (Google Gemini, Alibaba Cloud DashScope) for processing.

2. We will keep these interaction records to troubleshoot issues and improve model performance.

3. **Please do not submit sensitive personal information such as ID numbers, bank card numbers, or home addresses in your interactions with the AI**,

as this information is not necessary for completing learning tasks.

IV. Information Sharing and Disclosure

Except in the following circumstances, we will not sell, rent, or share your personal information with third parties:

1. With your explicit consent;

2. When necessary to provide the services, shared with partners such as the aforementioned AI providers, email service providers, and cloud service providers,

requiring them to process the information to standards no less stringent than those in this policy;

3. In accordance with mandatory requirements of laws, regulations, or administrative or judicial authorities.

V. Information Storage and Protection

1. Data is stored on cloud servers located in China.

2. All data transmission is fully encrypted using HTTPS; passwords are stored using one-way hashing.

3. The backend management portal is protected by IP whitelisting and tiered access control.

4. We retain your information for a reasonable period after account cancellation, unless otherwise required by laws and regulations.

VI. Protection of Minors

The primary users of this platform include minors. If you are under 18 years of age, please read this policy accompanied by your guardian,

and use the platform with your guardian's consent. Guardians may exercise the rights described in Section VII of this policy

regarding the personal information of minors.

VII. Your Rights

You have the right to access, correct, and delete your personal information, withdraw your consent, and cancel your account.

Information within your account can be modified by yourself in the "Personal Center"; to cancel your account or exercise other rights,

please contact us through the "Contact Us" page. We will process your request within a reasonable timeframe after verifying your identity.

VIII. Cookies and Local Storage

This platform uses browser local storage to save login status and a small amount of interface preferences (such as collapsed states and filter conditions).

This data is stored only on your device to maintain login status and improve user experience. You can clear them through your browser settings,

but you will need to log in again after clearing.

IX. Updates to This Policy

This policy may be updated from time to time. For significant changes affecting your rights, we will notify you in advance via in-site notifications or email.

The updated version will take effect on the date of publication.

X. Contact Us

If you have any questions or complaints regarding this policy, you can contact us through the methods provided on the platform's "Contact Us" page.

Forbest

Forbest offers academic tutoring, university admissions guidance, and internship support to help students achieve their academic and career goals.

📞 (604) 326-2888✉ service@forbest.ca📍 #102 – 1727 West Broadway, Vancouver, BC V6J 1Y2

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